Jun 28, 2017, 8:46 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
Routing Rules:
- If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
- Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
- The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
- One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
- Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
- As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
- Awards can be booked 330 days in advance.
- Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
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Oct 21, 2018, 10:07 pm
#2776
PVDtoDEL
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,764
Originally Posted by michaelpowell44
If there have been time changes with certain flights on an award will CX waive change fees if I want to cancel a sector and change dates/times?
Alaska's policy is that a schedule change of greater than 1 hour results in a waiver of the change/cancellation fee.
Getting award inventory opened is a harder task.
eponymous_coward likes this.
Oct 22, 2018, 12:40 pm
#2777
mach92
Join Date: Dec 2001
Location: Dallas
Programs: AA LTPLT UA1P Hilton Dia Marriott Plat
Posts: 1,188
So I used the AS text service today. I confirmed with the agent that 1 J seat was in fact bookable JFK HKG on the 9am for the end of Nov. I checked the BA & QF web sites and called AA all 3 showed J bookable with awards. Called AS and she said she shows none. I said 3 minutes ago your agent from the text showed it. I am on BA and QF now and it's still showing. Sorry sir nothing I can do. This is getting really frustrating.
Oct 22, 2018, 12:41 pm
#2778
kapooncha
Suspended
Join Date: Aug 2018
Posts: 590
Originally Posted by mach92
So I used the AS text service today. I confirmed with the agent that 1 J seat was in fact bookable JFK HKG on the 9am for the end of Nov. I checked the BA & QF web sites and called AA all 3 showed J bookable with awards. Called AS and she said she shows none. I said 3 minutes ago your agent from the text showed it. I am on BA and QF now and it's still showing. Sorry sir nothing I can do. This is getting really frustrating.
It does seem like the good ol' days have passed us by.
Oct 22, 2018, 1:21 pm
#2779
skimthetrees
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,407
Originally Posted by mach92
So I used the AS text service today. I confirmed with the agent that 1 J seat was in fact bookable JFK HKG on the 9am for the end of Nov. I checked the BA & QF web sites and called AA all 3 showed J bookable with awards. Called AS and she said she shows none. I said 3 minutes ago your agent from the text showed it. I am on BA and QF now and it's still showing. Sorry sir nothing I can do. This is getting really frustrating.
I would definitely not give up after one agent could not find it. HUCA at least a couple of times before throwing in the towel.
jinglish likes this.
Oct 22, 2018, 1:36 pm
#2780
pushmyredbutton
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,771
Originally Posted by skimthetrees
I would definitely not give up after one agent could not find it. HUCA at least a couple of times before throwing in the towel.
+1. I wish I knew the 'magic words' to say to make sure the agent is using the right system or process, but I've had wildly different results with different agents for the same availability.
Oct 22, 2018, 7:07 pm
#2781
mach92
Join Date: Dec 2001
Location: Dallas
Programs: AA LTPLT UA1P Hilton Dia Marriott Plat
Posts: 1,188
Update I called back 4 times no J seat JFK HKG Nov 28/29 not from AS. AA has it and it still shows on QF and BA. I will use my Kris miles and fly SQ 
Oct 22, 2018, 11:43 pm
#2782
sigma6
Join Date: Nov 2015
Location: California via OAK
Posts: 139
How often should I call? The agent says there is only prem econ available on my HKG>SFO leg. I was aiming for J and even bought miles over .02 to top off. I am willing to call everyday to snag seats. The agent can't tell me if they likelyhood of more seats will be released or if they are already taken. I normally would just bookmark BA or JL but it does no good to me if I can see it and Alaska cannot.
Oct 23, 2018, 3:21 pm
#2783
gdam22
Join Date: Jan 2017
Programs: alaska
Posts: 108
Has anyone had any luck with this recently?
I'm seeing no availability for Feb-April at all from the west coast to BKK outside of E and PE. Even searching with Qantas or BA
Oct 23, 2018, 3:54 pm
#2784
KVS
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Originally Posted by mach92
Update I called back 4 times no J seat JFK HKG Nov 28/29 not from AS. AA has it and it still shows on QF and BA. I will use my Kris miles and fly SQ
There is actually no non-stop Award Availability on that date, even for CX's own members:
[KVS Tool 9.0.2/Diamond - Awards/CX-OneWorld]
Code:
JFK New York John F Kennedy Intl NY US [KJFK]HKG Hong Kong Chek Lap Kok Intl HK [VHHH]WED 28 Nov 2018 | 1 SeatCarrier Flight From Depart To Arrive A/C St Award Availability--------- ------ ---- -------- ---- -------- --- -- ------------------CX 845 JFK 00:50 HKG 05:40 +1 77W 0 FS@ CS@ WS@ YS@CX 841 JFK 09:00 HKG 14:10 +1 77W 0 FS@ CS@ WS4 YS@CX 865 JFK 20:35 HKG 07:10 +2 77W 1 FS@ CS5 WS2 YS@QR 704 JFK 09:45 DOH 06:05 +1 359 0 CS0 YS9 -> QR 816 DOH 08:55 +1 HKG 21:25 +1 77W 0 CS0 YS9QR 704 JFK 09:45 DOH 06:05 +1 359 0 CS0 YS9 -> QR 818 DOH 02:00 +2 HKG 14:30 +2 77W 0 CS0 YS9QR 702 JFK 21:00 DOH 17:40 +1 351 0 CS0 YS0 -> QR 818 DOH 02:00 +2 HKG 14:30 +2 77W 0 CS0 YS0QR 702 JFK 21:00 DOH 17:40 +1 351 0 CS0 YS0 -> QR 816 DOH 08:55 +2 HKG 21:25 +2 77W 0 CS0 YS0AY 6 JFK 17:45 HEL 08:50 +1 333 0 CS0 YS9 -> AY 101 HEL 16:55 +1 HKG 08:40 +2 359 0 CS0 YS9AY 6 JFK 17:45 HEL 08:50 +1 333 0 CS0 YS9 -> AY 99 HEL 23:45 +1 HKG 15:30 +2 359 0 CS0 YS9AS 1407 JFK 09:00 LAX 12:26 32S 0 FS7 YS7 -> CX 881 LAX 23:55 HKG 07:30 +2 77W 0 FS@ CS@ WS@ YS@AS 1409 JFK 10:55 LAX 14:21 32S 0 FS7 YS3 -> CX 881 LAX 23:55 HKG 07:30 +2 77W 0 FS@ CS@ WS@ YS@AS 1409 JFK 10:55 LAX 14:21 32S 0 FS7 YS3 -> CX 885 LAX 11:15 +1 HKG 19:05 +2 77W 0 CS@ WS@ YS@AS 1411 JFK 13:00 LAX 16:25 32S 0 FS7 YS7 -> CX 881 LAX 23:55 HKG 07:30 +2 77W 0 FS@ CS@ WS@ YS@AS 1411 JFK 13:00 LAX 16:25 32S 0 FS7 YS7 -> CX 885 LAX 11:15 +1 HKG 19:05 +2 77W 0 CS@ WS@ YS@AS 1415 JFK 20:20 LAX 23:53 32S 0 FS7 YS0 -> CX 885 LAX 11:15 +1 HKG 19:05 +2 77W 0 CS@ WS@ YS@AS 1415 JFK 20:20 LAX 23:53 32S 0 FS7 YS0 -> CX 883 LAX 22:40 +1 HKG 06:15 +3 77W 0 FS@ CS@ WS2 YS@BA 2 JFK 18:45 LCY 06:55 +1 318 0 CS0 -> CX 354 LGW 11:20 +1 HKG 06:55 +2 359 0 CS@ WS@ YS9BA 174 JFK 18:55 LHR 06:50 +1 744 0 FS0 CS0 WS0 YS9 -> CX 354 LGW 11:20 +1 HKG 06:55 +2 359 0 CS@ WS@ YS9BA 176 JFK 19:25 LHR 07:20 +1 744 0 FS0 CS0 WS0 YS9 -> CX 354 LGW 11:20 +1 HKG 06:55 +2 359 0 CS@ WS@ YS9BA 116 JFK 20:15 LHR 08:10 +1 744 0 FS0 CS0 WS0 YS9 -> CX 354 LGW 11:20 +1 HKG 06:55 +2 359 0 CS@ WS@ YS9BA 2272 JFK 22:10 LGW 10:00 +1 777 0 CS1 WS9 YS9 -> CX 354 LGW 11:20 +1 HKG 06:55 +2 359 0 CS@ WS@ YS9BA 178 JFK 08:05 LHR 19:50 744 0 FS0 CS0 WS0 YS9 -> BA 27 LHR 21:00 HKG 16:55 +1 388 0 FS0 CS3 WS9 YS9BA 178 JFK 08:05 LHR 19:50 744 0 FS0 CS0 WS0 YS9 -> CX 254 LHR 22:05 HKG 18:00 +1 77W 0 FS@ CS@ WS@ YS@BA 2 JFK 18:45 LCY 06:55 +1 318 0 CS0 -> CX 252 LHR 11:20 +1 HKG 07:00 +2 77W 0 FS@ CS@ WS@ YS@BA 2 JFK 18:45 LCY 06:55 +1 318 0 CS0 -> CX 238 LHR 16:50 +1 HKG 12:55 +2 77W 0 CS@ WS@ YS9BA 2 JFK 18:45 LCY 06:55 +1 318 0 CS0 -> CX 250 LHR 17:55 +1 HKG 13:55 +2 77W 0 FS@ CS@ WS@ YS9BA 2 JFK 18:45 LCY 06:55 +1 318 0 CS0 -> BA 31 LHR 18:25 +1 HKG 14:20 +2 777 0 FS0 CS0 WS0 YS0BA 116 JFK 20:15 LHR 08:10 +1 744 0 FS0 CS0 WS0 YS9 -> CX 252 LHR 11:20 +1 HKG 07:00 +2 77W 0 FS@ CS@ WS@ YS@BA 172 JFK 20:55 LHR 08:45 +1 744 0 FS0 CS0 WS0 YS9 -> CX 252 LHR 11:20 +1 HKG 07:00 +2 77W 0 FS@ CS@ WS@ YS@BA 172 JFK 20:55 LHR 08:45 +1 744 0 FS0 CS0 WS0 YS9 -> CX 238 LHR 16:50 +1 HKG 12:55 +2 77W 0 CS@ WS@ YS9BA 172 JFK 20:55 LHR 08:45 +1 744 0 FS0 CS0 WS0 YS9 -> CX 250 LHR 17:55 +1 HKG 13:55 +2 77W 0 FS@ CS@ WS@ YS9BA 172 JFK 20:55 LHR 08:45 +1 744 0 FS0 CS0 WS0 YS9 -> BA 31 LHR 18:25 +1 HKG 14:20 +2 777 0 FS0 CS0 WS0 YS0BA 114 JFK 21:45 LHR 09:35 +1 777 0 FS0 CS0 WS0 YS3 -> CX 252 LHR 11:20 +1 HKG 07:00 +2 77W 0 FS@ CS@ WS@ YS@BA 114 JFK 21:45 LHR 09:35 +1 777 0 FS0 CS0 WS0 YS3 -> CX 238 LHR 16:50 +1 HKG 12:55 +2 77W 0 CS@ WS@ YS9BA 114 JFK 21:45 LHR 09:35 +1 777 0 FS0 CS0 WS0 YS3 -> CX 250 LHR 17:55 +1 HKG 13:55 +2 77W 0 FS@ CS@ WS@ YS9BA 114 JFK 21:45 LHR 09:35 +1 777 0 FS0 CS0 WS0 YS3 -> BA 31 LHR 18:25 +1 HKG 14:20 +2 777 0 FS0 CS0 WS0 YS0BA 2272 JFK 22:10 LGW 10:00 +1 777 0 CS1 WS9 YS9 -> CX 238 LHR 16:50 +1 HKG 12:55 +2 77W 0 CS@ WS@ YS9BA 2272 JFK 22:10 LGW 10:00 +1 777 0 CS1 WS9 YS9 -> CX 250 LHR 17:55 +1 HKG 13:55 +2 77W 0 FS@ CS@ WS@ YS9BA 2272 JFK 22:10 LGW 10:00 +1 777 0 CS1 WS9 YS9 -> BA 31 LHR 18:25 +1 HKG 14:20 +2 777 0 FS0 CS0 WS0 YS0BA 182 JFK 23:15 LHR 11:05 +1 777 0 FS0 CS0 WS0 YS0 -> CX 238 LHR 16:50 +1 HKG 12:55 +2 77W 0 CS@ WS@ YS9BA 182 JFK 23:15 LHR 11:05 +1 777 0 FS0 CS0 WS0 YS0 -> CX 250 LHR 17:55 +1 HKG 13:55 +2 77W 0 FS@ CS@ WS@ YS9BA 182 JFK 23:15 LHR 11:05 +1 777 0 FS0 CS0 WS0 YS0 -> BA 31 LHR 18:25 +1 HKG 14:20 +2 777 0 FS0 CS0 WS0 YS0AS 1023 JFK 09:30 SFO 13:12 32S 0 FS7 YS0 -> CX 873 SFO 22:55 HKG 06:10 +2 77W 0 FS@ CS@ WS@ YS@AS 1025 JFK 11:30 SFO 15:12 32S 0 FS7 YS0 -> CX 873 SFO 22:55 HKG 06:10 +2 77W 0 FS@ CS@ WS@ YS@AS 79 JFK 16:55 SFO 20:37 73J 0 FS0 YS0 -> CX 873 SFO 22:55 HKG 06:10 +2 77W 0 FS@ CS@ WS@ YS@QF 12 JFK 18:00 SYD 08:35 +2 EQV 1 CS0 WS0 YS0 -> CX 162 SYD 10:55 +2 HKG 17:20 +2 77W 0 CS@ WS@ YS@QF 12 JFK 18:00 SYD 08:35 +2 EQV 1 CS0 WS0 YS0 -> CX 100 SYD 15:45 +2 HKG 21:55 +2 77W 0 CS@ WS@ YS@QF 12 JFK 18:00 SYD 08:35 +2 EQV 1 CS0 WS0 YS0 -> QF 117 SYD 15:50 +2 HKG 22:15 +2 332 0 CS0 YS0CX 865 JFK 20:35 YVR 23:45 77W 0 FS1 CS9 WS4 YS@ -> CX 859 YVR 09:15 +1 HKG 15:10 +2 359 0 CS9 WS4 YS@CX 865 JFK 20:35 YVR 23:45 77W 0 FS1 CS6 WS4 YS@ -> CX 837 YVR 13:05 +1 HKG 19:10 +2 77W 0 CS6 WS4 YS@
However, there is Partner C Availability with an overnight connection in YVR:
[KVS Tool 9.0.2/Diamond - Awards/JL-OneWorld/JP]
Code:
JFK New York John F Kennedy Intl NY US [KJFK]HKG Hong Kong Chek Lap Kok Intl HK [VHHH]WED 28 Nov 2018Carrier Flight From Depart To Arrive A/C St Award Availability--------- ------ ---- -------- ---- -------- --- -- ------------------CX 865 JFK 20:35 YVR 23:45 77W 0 FS1 CS4 -> CX 859 YVR 09:15 +1 HKG 15:10 +2 359 0 CS4
Oct 23, 2018, 5:42 pm
#2785
skimthetrees
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,407
Originally Posted by sigma6
How often should I call? The agent says there is only prem econ available on my HKG>SFO leg. I was aiming for J and even bought miles over .02 to top off. I am willing to call everyday to snag seats. The agent can't tell me if they likelyhood of more seats will be released or if they are already taken. I normally would just bookmark BA or JL but it does no good to me if I can see it and Alaska cannot.
When are you traveling and how many seats are you looking for? One seat may be likely, 3+ seats not so much. Award Nexus may be able to help with your searches.
Oct 23, 2018, 6:18 pm
#2786
skimthetrees
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,407
Originally Posted by gdam22
Has anyone had any luck with this recently?
I'm seeing no availability for Feb-April at all from the west coast to BKK outside of E and PE. Even searching with Qantas or BA
It is pretty sparse in that range at this point. The only thing I have found so far is (if your definition of West Coast includes Canada):
YVR-HKG-BKK
2/24 1F
2/25 1J
2/26 1F,1J
ETA:
SFO-HKG-BKK 1F 4/12 (married segments - shows on QF, not BA)
Last edited by skimthetrees; Oct 23, 2018 at 6:39 pm
Oct 23, 2018, 11:50 pm
#2787
cdizzle11
Join Date: Aug 2014
Location: YVR
Posts: 24
Originally Posted by skimthetrees
It is pretty sparse in that range at this point. The only thing I have found so far is (if your definition of West Coast includes Canada):
YVR-HKG-BKK
2/24 1F
2/25 1J
2/26 1F,1J
ETA:
SFO-HKG-BKK 1F 4/12 (married segments - shows on QF, not BA)
Availability so horrible
Can't find anything to and from YVR - HKG in last two weeks of march
Oct 24, 2018, 7:21 am
#2788
sigma6
Join Date: Nov 2015
Location: California via OAK
Posts: 139
Originally Posted by skimthetrees
When are you traveling and how many seats are you looking for? One seat may be likely, 3+ seats not so much. Award Nexus may be able to help with your searches.
I was getting antsy so I booked a HKG>SEA for 3 days later. Not ideal routing/timing but at least I was able to book 3 J seats on an A350. Seat selection was wide open too, so we all have window seats. I am pretty happy about that. I'll just buy a revenue positioning flight back home.
Oct 29, 2018, 3:24 pm
#2789
Bonaventure
Join Date: Sep 2013
Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd
Posts: 1,508
Nevermind
Last edited by Bonaventure; Oct 29, 2018 at 4:43 pmReason: nevermind!
Oct 29, 2018, 4:44 pm
#2790
skimthetrees
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,407
Originally Posted by Bonaventure
So I've spent the past few days wrestling with agents who are completely unable to see any flights from HKG to CPT/JNB, even though space is showing in BA, QF, and JL. They claim that there are no non-stops available (even though there are). Something similar happened searching for CX 881 LAX/HKG, even though there is also award space showing. Agent claimed that the flight doesn't even appear in the system to display 0 space although the sister CX flights LAX/HKG all do, despite also showing 0 space.
Is there a way to finesse this to work? I tried manually giving flight numbers, but they said nope/no way to search with flight numbers.
When checking I see the HKG-CPT/JNB flights leaving shortly after midnight. Have you confirmed the agent is using the workaround to see these flights? They need to search with a time of 1AM.
https://www.flyertalk.com/forum/28160974-post748.html
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