4.7(7,985reviews)
95%
(512) 454-0461
6518 North Lamar Blvd, Austin,TX78752 USA
95% recommend
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About Crash Champions #0083 North Lamar
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In operation 13 years.
The Difference is Trust. That sentiment has served as the cornerstone of the Crash Champions’ DNA since its inception by founder and present-day CEO, Matt Ebert as a single Chicago-area repair center in 1999. Today, Crash Champions, driven by a fiercely independent and customer-first focus, serves customers at more than 575 locations in 35 states across the U.S. Crash Champions remains the only founder-led national collision repair network, and is continually recognized for operational excellence, customer satisfaction, and a teammate-oriented culture. All Crash Champions locations back each repair with a written lifetime guarantee while also operating as a collision repair provider of choice for many of the top auto insurance companies - providing customers a seamless estimate and repair experience.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Reviews (7,985)
- Sort By:
- Newest
- Rating
6,887Customers Rated
5 Stars
69% Complete
(5507)
4 Stars
10.3% Complete
(819)
3 Stars
3% Complete
(239)
2 Stars
1.5% Complete
(119)
1 Star
0.7% Complete
(52)
< 1 Star
1.9% Complete
(151)
Phillip (Nissan owner)reviewed 4/23/24
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Jennifer (Nissan owner)reviewed 4/23/24
My Experience - 5.0/5.0 -
All good.Thank you!
Loryn (Dodge owner)reviewed 4/23/24
My Experience - 5.0/5.0 -
They did an absolute amazing job. Great customer service, messaged daily to update the progress. DEFINITELY will use them again if ever needed
Lauren (Honda owner)reviewed 4/22/24
My Experience - 0.0/5.0 -
The paint job looks good but now my hood won’t open.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Kept me Informed?
Yes
Ready on Time?
No
Derek (Toyota owner)reviewed 4/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond
Customer Service - 5.0/5.0 -
Timely and direct
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Joel (Subaru owner)reviewed 4/22/24
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Alexis (Hyundai owner)reviewed 4/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Maryam (Mercedes-Benz owner)reviewed 4/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
No
Doron (Volvo owner)reviewed 4/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Deborah (Mazda owner)reviewed 4/22/24
My Experience - 5.0/5.0 -
Appreciated the updates. I expected this to take a lot longer than it did. I was pleasantly surprised. Eric Nunez was terrific.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric Nunez provided exceptional service
Kept me Informed?
Yes
Ready on Time?
Yes
Robert (Mazda owner)reviewed 4/22/24
My Experience - 5.0/5.0
Miki (Toyota owner)reviewed 4/22/24
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Rodolfo (Honda owner)reviewed 4/22/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
No
Wanchen (Jeep owner)reviewed 4/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash champions did a thorough job on the repair. My car returned fixed and cleaned! The team also stayed connected with me throughout the whole process. I appreciate their go-above-and-beyond attitude! Excellent service and very professional!
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Mary (Land Rover owner)reviewed 4/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Jaymes (Toyota owner)reviewed 4/21/24
My Experience - 5.0/5.0 -
I love how communicative the team was through out the process! The Crash Champions team made everything very easy and transparent!
David (Honda owner)reviewed 4/20/24
My Experience - 5.0/5.0 -
Mike went above and beyond to make our experience first rate. Thank you.
Tina (RAM owner)reviewed 4/19/24
Likely to Recommend - 5.0/5.0 -
Yes I would readily recommend this shop
Repair Quality - 5.0/5.0 -
Eric explained the update well. Very calming and courteous to know he was actively fixing the repair .
Customer Service - 5.0/5.0 -
Both the secretary and mechanic kept in contact with me
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Daniel (Mercedes-Benz owner)reviewed 4/18/24
My Experience - 5.0/5.0 -
Nicole was amazing and because of her professionalism, you have a lifetime customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nicole was great
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Davion (Chevrolet owner)reviewed 4/18/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you everyone who was apart of it.
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Topof reviews
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Real reviews from real customers
Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.
