/76reviews
Will be closed at6PM
Are you the owner?
Leave a review
- Tuning
- liquid glass coating
- Type
- car dealership, car rental, garage, upholstery and interior
- Type of work
- car inspection, body repair, windshield replacement, auto glass repair, suspension repair, car body painting, car audio installation
- Body repair
- plastic car parts repair
- Engine and gearbox repair
- engine diagnostics
Phone number
(972)475-71...— show
Let the company know youfound their phone number onNiceLocal—businesses work best when they know youcanaffecttheirratingWas your phone call answered?
— No: wrong number / no response
— Yes
Thank you!
Address
- Working hours
Sun
Closed
Mon
7:00AM—6:00PM
Tue
7:00AM—6:00PM
Wed
7:00AM—6:00PM
Thu
7:00AM—6:00PM
Fri
7:00AM—6:00PM
Sat
9:00AM—12:00PM
- Official website
serviceking.com
- Are you the owner?
- Get access
- Get a widget
- Report an error
4photos Service King Collision Rowlett
Prices Service King Collision Rowlett
Sort:
by default
by price
Auto Dent Repair/Removal
By agreement
Auto Paint Repair
By agreement
Painting
By agreement
Aluminum Repair Services
By agreement
Steering & suspension repair
By agreement
Auto engine diagnostic
By agreement
Air conditioning
By agreement
Auto windshield repair
By agreement
Alu Repair
By agreement
The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices.
You can check the price by phone.
Reviews about Service King Collision Rowlett
4.3
/ 76 reviews and91 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
Write a review
Edit your review
Sort by:
Dan S.
October 27, 2022, 6:35 pm
I had myfront headlamp/fender smashed/dented; Service King Rowlett did the repair but mybumper started coming loose. Itook mySUV back inandJ.D. told methe bumper clips are part ofthe bumper which needed tobe replaced....so why did they not replace the bumper tobegin with? Hehad noanswer other than toblame mefor the bumper coming loose. Hesaid the photos from the claim did not show the bumper being loose which was not true…all the photos Itook ofthe front end show the bumperwas detached when Ifirst brought itin and one even shows abumper clip being torn.J.D. said hewould get with State Farm aboutit....nothing happened....called and left several voice mails…sent multiple emails toJD and the general manager Dennis Kuhn…no response. Icontacted State Farm who called Service King Rowlett, then Albert calledme…I took the SUV back inand hetook photos ofthe bumper....nothing happened....called again several times and then spoke toDennis Kuhn, heassured methey would upload the photos toState Farm…nothing happened. State Farm called them…they said would upload the photos....nothing happened. Customer Service islousy ifyou have aproblem after the initial repair. Itis not good business toright out ignore your customer. This has been going onfor 3monthsnow.… – show
00
Reply
Rudie G.
September 29, 2022, 11:05 pm
Was involved inan accident on9/21/22and decided totake itto this Service King for afree estimate on9/23/22since itwas close tomyjob. Spoke with someone bythe name ofJ.D. They were very professional onproviding mewith details onwhat myestimate could turn out tobe. After inspecting and taking pictures ofmy truck, hesaid togive him afew hours before sending the estimated quote after Iprovided him with myemail. Tomorrow being Friday 9/30/22Istill have yet toreceive the email hepromised tosend over showing the estimated quote Iwas hoping toreceive.… – show
00
Reply
Dale W.
September 16, 2022, 1:55 am
They estimated damages after awreck. Timely evaluation and provided info toinsurance companies. Good people.
00
Reply
Company's official reply
September 16, 2022, 2:34 am
Hi, Dale. We're happy tohear you had agreat experience and appreciate your feedback!
00
Reply
Sunder R.
September 7, 2022, 2:37 am
The staff, and the tech’s atthis Service King are the best!!! Ilive inDallas, and Iwill not take myvehicles toanyone else!!! They dowhat theysay, and always followup!!! Ihighly recommend this service king!!! Cris, Dennis, and Tim handle business like business should behandled, soif you need any body work done, please give them achance, you will not regretit!!!
00
Reply
Company's official reply
September 7, 2022, 3:32 am
Hi, Sunder. Weappreciate your kind feedback and are soglad you had agreat experience during your repair process. Thank you for choosing Service King!
00
Reply
Craig W.
June 3, 2022, 1:56 am
Fantastic shop with excellent management and staff.
00
Reply
Company's official reply
June 3, 2022, 2:23 am
Hi, Craig. We're happy tohear you had agreat experience and appreciate your feedback!
00
Reply
sandra c.
June 1, 2022, 11:46 pm
Shark antenna was slightly dislodged and roof had adent where antenna was attached. They had toorder anew shark antenna, repair dented roof, check wiring tosee ifit was damaged. All repairs completed. Great service nupdates.
00
Reply
Company's official reply
June 2, 2022, 12:24 am
Thanks for your review, sandra. We’re glad you were ashappy with our service aswe were with getting you back out onthe road!
00
Reply
Nivaldo (.
May 24, 2022, 1:28 pm
They have agreat costumer service and reasonable price.
They work quickly and give what they promise.
Wait area isvery comfortable and they are very polite.00
Reply
Company's official reply
May 24, 2022, 2:23 pm
Hi, Nivaldo. Weappreciate your kind feedback and are soglad you had agreat experience during your repair process. Thank you for choosing Service King!
00
Reply
Herbert T.
March 13, 2022, 3:54 pm
I have a2015ford mustang that had front end damage and Itook itto Service King torepair the damage after about four months the car was repair but itstayed longer waiting for aseat belt tocome inthat happen came inyet because Ford has iton back order soService King inRowlett gave mea call letting meknow Ican come get mycar while the part iscoming inbut Ineed tosign Documents saying Service King will not beLiable for ifI get into anaccident ifthe seat belt didn't work. Isigned itbut when Iwent topickup mycar Icouldn't believe myeyes, the hood ofmy car wasn't level oreven with the front end ofthe car there was abig gap there all the way across toboth corners ofthecar. The first 3pics iswhat the car looked like when Iwent topick the car upand the next 3pics isbefore the car was damaged. You bethe Judge..
Service King inRowlett you should beof shame ofthe repairs tothis Mustang… – show00
Reply
Company's official reply
April 8, 2022, 8:46 pm
Hi, Herbert. We’re sorry your experience didn’t meet your expectations. Because wewant tomake sure every customer feels taken careof, we’d like tolearn more about your visit. Please reach out tous atCustomerLoyalty@ServiceKing.com and we’ll try our hardest tomake itright.
00
Reply
Leo G.
January 7, 2022, 1:34 am
I couldnt have asked for abetter service. The staff was onpoint and the workmanship was beyond expectations. Iwill recommend this Service King inRowlett tomy family and friends.
00
Reply
Company's official reply
March 29, 2022, 5:04 pm
Thanks somuch for your comment,Leo. We’re excited that you feel like welived upto our name. Hopefully weturned abad day into abetter one foryou.
00
Reply
neanea
December 24, 2021, 6:44 pm
Very kind and helpful sofar.
00
Reply
Kenneth H.
December 20, 2021, 8:46 pm
Extremely rude staff, Enterprise isnot here, Even though they have asign ontheir building and enterprise says there isone here. The tech did not even look atus and was Extremely rude, with this attitude, Iwould never even dobusiness with service king.
00
Reply
Company's official reply
December 23, 2021, 1:04 am
Thanks for leaving areview, Kenneth. Weappreciate the feedback, aswe’re constantly trying tobuild abetter Service King foryou. Ifthere’s anything wecan doto help, orif you have additional feedback, you can email usat CustomerLoyalty@ServiceKing.com.
00
Reply
Ronald G.
October 12, 2021, 5:24 pm
Was called tomove myappointment from October 21to October11, arrived atthe location and myappointment was still October21. Was not offered any solution, soI just left hoping Ihave anappointment onOctober 21
00
Reply
Company's official reply
October 13, 2021, 9:37 pm
Ronald, we’re sorry tohear the communication from our team was lacking during your experience and really appreciate you bringing this toour attention. We’ve passed your feedback along toour leadership team sothey can begin looking into this immediately. Ifyou’d like tosend your contact information toCustomerLoyalty@ServiceKing.com, we’d love the opportunity tobetter address your concerns.
00
Reply
Boyd P.
September 27, 2021, 5:23 am
Took 4times toget things right onthe repair final got itall done
00
Reply
Rosetta S.
August 26, 2021, 1:58 am
All work was done expertly. Wewere kept informed ofrepair status. Wewere treated very well. Would highly recommend Service King.
00
Reply
Deborah G.
July 7, 2021, 1:18 am
Great people, got car back before estimated time. Kept informed all the way
00
Reply
Don L.
July 2, 2021, 1:53 am
If there's zero star, Iwould useit. Ican't believe how they can stay inbusiness while they kept lying tothe customers. They kept mycar for the whole month. People, please take your business else where because this Service King, especially the one inRowlett TXis worst from customer service tothe quality. Stay far way from them. I've learned mylesson.
00
Reply
Rob M.
June 23, 2021, 8:15 pm
This was anightmare from the beginning. Wehad used them before and they were great, but when wewent back, all the personnel had changed and they had totow our car (wasn't drivable) toCarrolton, and they assured usthey would bring the car back toRowlett for pickup. When wedropped itoff, wetold them wewanted adent and bad door ding that had nothing todo with the accident fixed, soplease give usa quote. They circled the dent and ding with yellow greasepen. Told usit would bedone in 5to 7businessday. Asexpected, they weren't accurate onthe time, nobig deal. 4days late, they told usit was ready and waiting ontow from Carrolton back toRowlett. Waited 2days for them toget itback toRowlett, come tofindout, they told usthe towing company they contract with only has 1or 2trucks, and they were busy. Ended upgoing and getting the car ourselves. They didn't fix the ding ordent, and when wegot itback, there was apiece oftrim that needed replace and the passenger door wouldn't lock. Took itback the following Monday, and after 2day, wehad tohave them rent usa car (on them) toget back and forth from work. Iwill never use them again… – show
00
Reply
Company's official reply
June 24, 2021, 11:33 pm
Rob, we’re sorry tohear there are quality issues with your repair and appreciate you bringing this toour attention. Weassure you we’ve passed your feedback along toour leadership team sothey can begin looking into this immediately. Ifyou’d like tosend your contact information toCustomerLoyalty@ServiceKing.com, we’d love the opportunity tobetter address your concerns.
00
Reply
Conscious P.
June 17, 2021, 4:32 am
Professional and courteous staff.
They did asuperb job and fixed the damage tomy vehicle and washedit.00
Reply
Taylor H.
April 18, 2021, 4:57 am
SK Rowlett was great! They kept constant communication and did agreat job onmy car and repaired itas quick aspossible soI could have mycar back. Iwill definitely use them again inthe future.
00
Reply
Gail J.
April 15, 2021, 1:10 am
I have used Service King 3times & they value meas acustomer. They have great customer service. They keep meup todate onthe progress & they finish ontime orearlier. The work islike new & they guarantee their work. Ihave nocomplaints.
00
Reply
We couldn't find any reviews.
Try other search terms
Average rating- 4.3based on76 reviews and91 ratings
- Rowlett
- Vehicle services in Rowlett
- Service King Collision Rowlett
